Terms & Conditions


Ultimo Warrior Ltd ("Ultimo" "Ultimo Warrior", "our", "us" or "we") welcomes you to / These terms and conditions govern your access to, and use of, the websites and and/or all of our other websites (the "Ultimo Site(s)" or "Ultimo Platform(s)") and any platforms, online products or services, mobile applications or services, software, features, content or any other property managed or operated by Ultimo or any of its affiliated or related companies (including, but not limited to Ultimo Hombre PTE (collectively, "Ultimo"). These Terms and Conditions or Terms of Use form an agreement between you and Ultimo Warrior Ltd. ("Terms & Conditions").
By using, accessing and/or visiting any Ultimo Site or by accessing or using any of the services offered by or through any of the Ultimo Sites / Ultimo (the "Services"), you accept and agree to these Terms & Conditions. If you do not accept and agree to the Terms & Conditions, you should immediately stop using, accessing, and/or visiting the Ultimo Sites and the Services.
Please also read carefully Ultimo's Privacy Policy. By agreeing to these Terms & Conditions, you also agree to and accept our Privacy Policy.
In addition to the Terms & Conditions and Privacy Policy, other and/or additional terms may apply in certain limited instances, such as when you register to access a certain product or Service, sign up for a promotion, opt-in to receive email, or download software. Ultimo will present such terms to you before you register, sign up, opt-in, or download.


In an effort to improve the Services or for administrative or legal reasons we reserve the right to update or modify the Terms & Conditions and the Services (including our mobile applications and software) from time to time. Notification of modifications will be posted on the Services sections of the relevant website or platform. In certain circumstances, we may choose to provide you with additional notice of such modifications by email, in- service notifications or otherwise, but are under no obligation to do so in order for these modifications, nonetheless, to remain valid and binding on you. Please review these Terms & Conditions periodically.
By continuing to use the Services you accept any and all modifications made. If any Terms & Conditions or the Service or any modification thereto is or becomes unacceptable to you, you must immediately terminate use.


All information and materials provided in or through the Services, including any content, text, data graphics, designs, images, photographs, illustrations, audio and video clips, novel features, logos, button and other icons and links (collectively, the "Materials") are owned exclusively by Ultimo or its licensors. The Services, including all software, databases, proprietary information, documentation, software, contents, computer codes, ideas, know-how and Materials (and all modifications, derivative works, intellectual property and other rights relating thereto or contained therein) including, without limitation, the selection, compilations, sequence, "look and feel" and arrangement of items, belongs to and is operated by Ultimo. Your use of the Services is an acknowledgement by you that all such are protected by copyright, trademark and other laws. The Materials may not be used or re-used by you in any manner that is likely to cause confusion with customers, or in any manner that disparages, brings into disrepute or in any way damages the reputation or financial standing of Ultimo its advertisers, licensors, suppliers or related others. Further, that you have not, nor will in the future, acquire any ownership rights by using the Services or the Materials. Further still, you will not challenge, contest or otherwise impair Ultimo's ownership of the Services and the content therein.
The trademarks, logos, and service marks displayed in or through the Services including but not limited to the Ultimo Hombre Logo, "Global Amateur Gaming League", the names of Ultimo products, and other graphics, logos, page headers, button icons, scripts, service names, trademarks, or trade dress of Ultimo (collectively the "Trademarks") are registered and unregistered trademarks belonging to Ultimo and Ultimo's advertisers, licensors, suppliers and others by permission. The Trademarks may not be used in connection with any product or service that is not offered by Ultimo, in any manner that is likely to cause confusion with customers, or in any manner that disparages, brings into disrepute or in any way damages the reputation or financial standing of Ultimo its advertisers, licensors, suppliers or related others. Nothing contained on or in the Services should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark without the express written permission of Ultimo, Ultimo's licensors or suppliers, or the third-party owner of any such Trademark. Misuse or abuse of any Trademarks is prohibited.
The Ultimo Sites and the Services make provision for feedback and suggestions for improvements to the Services. If you have feedback, you are welcome to email our official feedback channel at Any feedback you provide is deemed to be non-confidential and non-proprietary. Ultimo shall be free to use such information on an unrestricted basis. Otherwise, Ultimo does not accept or consider unsolicited ideas ("Unsolicited Idea(s)"), including (without limitation) ideas for new games, services, or improved games or services or products or technologies, product enhancements, collaterals, processes, materials, advertising, new advertising campaigns, promotions, marketing plans or new product characters or names. Kindly refrain from sending any Unsolicited Ideas in any form to Ultimo or its employees.

This policy is necessary to avoid potential misunderstandings or legal disputes in event of any similarity of products, services or activities to an Unsolicited Idea. If you decide to relay an Unsolicited Idea despite the above notice, you shall be deemed to agree as follows:


In order to access certain areas of the platform and to purchase 'Ultimos' games, or enter into age restricted areas or games, (your "Ultimo Account"), you must be 18 years of age (or such other greater legal minimum age as is applicable in your country of residence). If you are under the age of 18 (or the greater minimum legal adult age in your country of residence), your parent or guardian must review and agree to these Terms& Conditions to allow you to access certain features of the Ultimo Platform. Parents and guardians acknowledge that they are responsible for the actions of minors under such age where this applies. We reserve the right at any time to request additional information (a term defined in the Privacy Policy) from you such as proof of your age.
When registering for an Ultimo Account, you will need to provide us with personal information (a term defined in the Privacy Policy) such as your email address, username and password. You may also choose to add a profile picture to your Ultimo Account if you wish. You are responsible for ensuring that this information is genuine, accurate, current and remains so during the duration of your Ultimo Account.
You may also register for an Ultimo Account using your Facebook or Gmail account. In order to do so, you will need to connect your Facebook or Gmail account to your Ultimo Account and agree that you grant Ultimo permission to collect and use personal information linked to these accounts in order to set up your Ultimo Account. Ultimo may collect this information from you directly or from Facebook or Gmail. Your Facebook account or Gmail account are bound by the terms of use of those platforms; however, your use of your Ultimo Account which may be connected to your Facebook account or Gmail account, is are bound by these Terms & Conditions.
In offering or providing the Services, we may also require you to provide additional personal information (a term defined in the Privacy Policy). For example, in order to claim certain prizes, you may need to provide details of your mobile phone number for verification purposes or your street address (for example, if you win a physical prize that needs to be delivered to you).
If you sign up for Ultimo's subscription service or other additional features or services which require payment you will need to provide, and we will collect and use, relevant debit/credit card or bank account information. Further, by providing this payment information, you authorise us to disclose this information to our payment processors to process the transaction.
When you register and activate your Ultimo Account, you will need to provide, and you authorise us to collect and use on the Ultimo platform, a username and password. You are responsible for keeping your username and password secure and acknowledge that you are responsible for all use and activity carried out in relation to your Ultimo Account under this username.
When you use or access your Ultimo Account on the Ultimo Sites or the Service, you agree that Ultimo may collect and store data from your device or computer including information such as your IP address, device ID and information about your use of the Ultimo Sites and Services. This may include details of your use of the Ultimo Sites, your gameplay on the Ultimo Sites, your use of the chat facilities, interactions with our system and statistical data about your performance in games and tournaments. Ultimo may collect, use, store, transmit and publicly display any of this statistical data which relates to your game play, which may include your scores, rankings on leader boards and trophies.


When you open an Account, you will create a username and subsequently may create labels, images or similar (each a "User Identifier") which may be visible to other users of the Services. When creating any User Identifier, you must abide by the following guidelines, as well as the rules of common decency. If Ultimo finds any User Identifier for any type of account, including, without limitation, an individual user account or a tournament organizer account, to be offensive or improper, or believes a User Identifier is or may be illegal, it may, in its sole and absolute discretion, refuse to grant you the User Identifier, change the User Identifier, remove the User Identifier, and/or suspend or terminate your Account. In particular, you may not use any User Identifier:
a. belonging to another individual or entity with the intent to impersonate that individual or entity, whether actual or fictitious, including, without limitation, impersonating any Ultimo agent or employee or any other Ultimo community user; or
b. that incorporates vulgar language or imagery or which is otherwise illegal, harassing, obscene, offensive, racist, sexist, sexually explicit, hateful, threatening, defamatory, libellous, indecent, invasive of the privacy rights of others, infringing any third party's rights, or otherwise injurious to third parties, or racially, ethnically or otherwise objectionable; or
c. that is subject to the rights of any other person or entity without written authorization from that person or entity; or
d. that belongs to a popular culture figure, celebrity or media personality; or
e. that is, contains, or is substantially similar to a trademark or service mark, whether registered or not, or may otherwise or is likely to cause confusion; or
f. belonging to any religious figure or deity; or
g. related to drugs, sex, alcohol, or criminal activity; or
h. comprised of partial or complete sentences (e.g., "trollu4fun"); or
i. comprised of gibberish (e.g., "fdsjmfidszx"); or
j. uses any characters except for the following: numbers and letters, period (.), underscore (_), or dash (-) and space; or
k. is substantially similar to, or otherwise contains or duplicates any copyrighted work or component of a copyrighted work (including, without limitation, comics, anime, movies or other video games, and any characters appearing in any of the foregoing).


a. violate any applicable law, regulation, or contract or use the Services or Materials for any unlawful purpose; or
b. use the Services to run tournaments or competitions for games of chance or to conduct gambling; or
c. offer cash prizes where it is prohibited by law; or
d. make available through the Services the Trademarks or the Materials or any material or information that infringes any copyright, trademark, patent, trade secret, or other right of any party (including, without limitation, rights of privacy or publicity); or
e. access the Services to participate in a tournament that violates any law applicable in the legal jurisdiction where you reside or that you are subject to; or
f. create, distribute or use any third party software, including, without limitation, cheats, "mods," addons or hacks, designed to manipulate tournaments; or
g. misrepresent yourself in any way; or
h. make false, misleading, or inaccurate statements; or
i. use language that is threatening, abusive, harassing, defamatory, libellous, deceptive, fraudulent, tortious, obscene, offensive, profane, unlawful, or invasive of another's privacy; or
j. commit any actions considered to be immoral or unethical; or
k. impersonate any person or entity, including any employee or representative of Ultimo; or
l. license, create derivative works from, any information, content obtained from the Services; or
m. restrict or inhibit any other visitor or member from using the Services, including, without limitation, by means of "hacking" or defacing any portion of the Services; or
n. access or attempt to access parts of the Services for which you are not authorized, circumvent, or attempt to circumvent, any security or password protection on or in the Services, access the Services by any means other than through the interface that is provided and authorized by Ultimo; or
o. modify any software for the Services in any manner, nor use modified versions of such software, including, without limitation, for the purpose of obtaining unauthorized access to the Services; or
p. use the Services to harm minors or the disabled in any way; or
q. engage in flooding or spamming; or
r. transmit (whether knowingly or not) any malicious software or other materials that contain viruses, worms, trojan horses, defects, date bombs, time bombs or other items of a destructive nature; or
s. adapt, steal, sublicense, translate, sell, reverse engineer, decompile or disassemble any portion of the Services or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services; or
t. remove, modify or duplicate the Materials or Trademarks or other proprietary rights or interests contained on or in the Services; or
u. "frame" or "mirror" any part of the Services; or
v. stalk or otherwise harass another; or
w. collect information about Services visitors, users or Account holders without express consent from a competent authority.

The decision as to whether there have been breaches of any of these User Rules is at the absolute discretion of Ultimo. Ultimo reserves the right to permanently suspend or terminate your Ultimo Account and your access to the Services, and/or disqualify you from receiving any prize(s) offered by the tournaments, if it suspects that you have violated any of the User Rules.
Interruption of Service: Ultimo will use its best endeavours to maintain, but cannot guarantee that, your use of the Services will be uninterrupted. You agree not to hold Ultimo liable for any interruption of the Services.


We operate official pages on social media platforms (including, without limitation, Facebook and Twitter) (collectively, the "Social Media Pages").
You accept that the Social Media Pages may feature certain of your personally identifiable information ("Publicity Content").
You acknowledge and agree that we have no control over nor liability for posts made by third parties on Social Media Pages.
You grant us exclusive, worldwide, irrevocable permission, whether by sub-license, transfer, license to edit, licence to distribute and / or to exploit the Publicity Content in all media, including, without limitation, Social Media Pages, the internet, print, television, all which media may be used in more than one country.
You waive all "moral rights" or "proprietary interest" in any Publicity Content and give to us all the consents that we need to exploit such in any media as to marketing or otherwise without limitation so far as possible in perpetuity.


The Services include the option to upgrade your Ultimo Account to a paid subscription based Ultimo Account ("Subscription Utimo Account").
If you choose to upgrade to a Subscription Ultimo Account or where you wish to enter a tournament which requires a paid entry fee there may be a fee payable ("Subscription Fee(s)"). When you sign-up or upgrade to a Subscription Ultimo Account or enter a tournament, we will inform you of any applicable Subscription Fees or other fees, terms and conditions and we may collect your preferred payment details.
Payment Processors: The Ultimo Sites and Services use third party payment processors to collect, store and process your payment details, which may include your debit/credit card number, billing address, and phone number.
In such circumstances, the third-party service provider or processor, and not Ultimo, may store your payment information. Debit or credit card statements may read 'Ultimo' or similar, and may not be associated with Ultimo, the Ultimo Sites or the Services. Any requests for refunds will be considered on a case-by-case basis by Ultimo.


Fees and Payments: You agree to pay all Subscription Fees together with all other charges, fees (and applicable taxes, if any) incurred by you through your Ultimo Account in connection with the Services and any ancillary products purchased.
You acknowledge and agree that all information you provide with regards to a purchase, including, without limitation, debit / credit card or other payment information, is accurate, current and complete. You represent and warrant that you have the legal right to use the payment method you provide to us or our payment processor, including, without limitation, any debit / credit card you provide when completing a transaction. We reserve the right at our absolute discretion, with or without prior notice, to:
a. discontinue or to limit the Service or the available quantity of any ancillary product; and / or
b. honour, or impose conditions on the honouring of, any voucher, voucher code, promotional code or other similar promotions; and / or
c. refuse to allow you to purchase a product or to deliver any product.
When you purchase products through the Services, you:

When you purchase products through the Services, you:
a. agree to pay the price for such products as disclosed within the Services, together with all shipping and handling charges and all applicable taxes in connection with your purchase (the "Full Purchase Amount"), and
b. authorize Ultimo to charge your debit / credit card (or other payment method) for the Full Purchase Amount.

Return and Refund Policy: All sales contracted through the Services are final and, subject only as below, no refund is available, either wholly or in part. Except as provided below, there are no refunds or returns for the purchase of products or the Subscription Fee or any other fee(s). If you reside in the European Union and you purchase a product or service from Ultimo, you may have the right to withdraw from a purchase within fourteen calendar days, commencing on the day after the date of purchase (the "Cooling Off Period"). Otherwise this policy does not affect your statutory rights. However, you lose your right of withdrawal if the performance of the services begins before the end of the Cooling Off Period.


Changes to Services, Products and Pricing: Ultimo may, at any time at our absolute discretion and without prior notice, revise or change the pricing, availability, specifications, content, descriptions or features of the Services or any products sold through the Services. The inclusion of any products through the Services at a particular time does not imply or warrant that these products will be available at any other time. Ultimo reserves the right to change prices for the Services or any products displayed on or in the Services, at any time, and to correct pricing errors that may inadvertently occur. All such changes shall be effective immediately upon posting of such new prices to the Services.

Order Acceptance/Confirmation: Once we receive your order, we may provide you with an email order confirmation. Any receipt of an order confirmation, however, does not signify Ultimo's acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Ultimo reserves the right at any time after receiving your order to accept or decline your order for any reason. If Ultimo cancels an order after you have paid, then Ultimo will refund the paid amount (less any handling charge).

Shipment of Products or Prizes: Title and risk of loss for any purchases of physical products or physical prizes pass to you upon our delivery to our carrier. We reserve the right to ship partial orders or prizes (at no additional cost to you), and the portion of any order that is partially shipped may be charged at the time of shipment.

Unless, as a result of events outside of our direct control, orders of physical products purchased by you through the Services will be delivered within the time period specified for the delivery method you have selected.

Consumers Only: Ultimo sells and ships products to end-user customers only. You may not purchase products for resale, and we reserve the right to refuse or cancel your order if we suspect you are doing so.


In addition to these Terms & Conditions, any sweepstakes, competitions or similar promotions (collectively, "Promotion(s)") made available through the Services will be governed by specific rules that are separate from these Terms & Conditions. By participating in any such promotion, you will become subject to those specific rules, which may vary from these Terms & Conditions. Ultimo cautions you to review any specific rules applicable to Promotions and to review our Privacy Policy which remains applicable. To the extent such specific rules conflict with these Terms & Conditions, the specific rules for the Promotion concerned shall prevail.

All prizes awarded by Ultimo to a promotion winner (s) will be awarded within 28 business days from the date of winning, so long as the necessary contact and delivery details of the winner are available and up to date. If the necessary details are not available, a representative of Ultimo will endeavour to contact the winner and, upon the winner's reply with adequate details, the prize will be awarded and distributed to the winner within 10 business days of that reply.

If, following reasonable efforts by Ultimo to contact the winner(s) of a Promotion, Ultimo is unable to reach the first selected winner(s) of the prize within the 28 business days of the date of winning or the winner has not claimed or elects not to claim the prize, the individual forfeits his/her right to the prize and Ultimo reserves the right at its sole discretion to select an alternative winner.

Ultimo Site Promotions are in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other social network. The personal information provided when participating in a Promotion or when claiming a prize will be collected, used and managed in conjunction with our Privacy policy.


In addition to these Terms & Conditions, any tournaments made available through the Ultimo Sites will be governed by specific rules that are separate from these Terms & Conditions. By participating in any such tournament, you will become subject to those specific rules, which may vary from these Terms & Conditions. Ultimo cautions you to review any specific rules applicable to tournaments and to review our Privacy Policy which remains applicable. To the extent such specific rules conflict with these Terms & Conditions, the specific rules for the tournament concerned shall prevail.

Ultimo and the Ultimo Sites offer the opportunity to enter into tournaments in a variety of games ("Ultimo Tournaments"). These Ultimo Tournaments may be conducted on a daily basis or over a period of time. Depending on the particular game, Ultimo Tournaments can be played by an individual user or by joining a team with other Ultimo Account users on the Ultimo Sites.

The Ultimo Tournaments generally consist of a series of matches played in a chosen game over a series of rounds. For further information regarding a particular Ultimo Tournament, select the Ultimo Tournament on the Ultimo Site homepage for overview information and details about the prizes offered, the other participants, the round schedules and the match-up brackets.

Ultimo may offer or operate third-party tournaments on the Ultimo Sites, including professional tournaments, semi-professional tournaments or qualifier rounds for these events ("Third-Party Tournament"). In these circumstances, Ultimo is not the organiser of the Third-Party Tournament, but assists in the conduct of the Third-Party Tournament by matching up players/teams and conducting the game play on the Ultimo Sites which may be subject to additional terms and conditions. Ultimo is not responsible for the conduct, operation or any liability which may arise out of a Third-Party Tournament or the delivery of any prize awarded in relation to a Third-Party Tournament.

Each Ultimo Tournament or Third-Party Tournament will set out clearly on the tournament information and the overview page, the relevant information normally including: the game to be played, any regional or other restrictions of the tournament (if applicable), the closing date/time for users to register, the starting date/time of the tournament, the tournament end date/time, the entry fee payable (if any), the event type (single elimination etc.), the type of prize and who is funding the prize, the minimum and maximum number of participants, the other participants currently registered to compete. the team size requirements (if applicable), the rules of the tournament and any other key details and information relating to the tournament.

Ultimo reserves the right to cancel or amend any Ultimo Tournaments or Third-Party Tournaments held on the Ultimo Sites for any reason and at any time at its absolute discretion. Any changes to the tournaments will be notified to participants as soon as possible.

Pay-to-Play Tournaments: In relation to some Ultimo Tournaments or Third-Party Tournaments, an entry fee may be payable in order to participate in the chosen tournament. The amount of the entry fee will be clearly stated in the overview page relating to the relevant tournament.

The major proportion of the total entry fees paid by participants will be contributed to the prize pool. The final prize pool is pre- determined and based on the number of entrants. The pay-out scale of the prize pool and the proportion paid out to the winner(s) of a tournament is pre-determined and dependent on the number of participants. This will be notified to participants in the tournament overview section, prior to the participants registering their interest in the tournament and payment of the entry fee.

A small proportion of the entry fee paid by each participant will be collected and retained by as an administration and processing fee in conducting and hosting the relevant tournament.

Tournament Prizes: Ultimo is not responsible for inaccurate prize details supplied to any participant by any third party connected with an Ultimo Tournament or a Third-Party Tournament

The prize is as stated and no alternatives will be offered, save that we reserve the right to substitute any prize with another of equivalent value without giving notice. The prizes are not transferable. Prizes are subject to availability.

All prizes awarded by Ultimo to an Ultimo Tournament or a Third-Party Tournament winner (s) will be awarded within 28 business days from the date of winning, so long as the necessary contact and delivery details of the winner are available and up to date. If the necessary details are not available, a representative of Ultimo will endeavour to contact the winner and, upon the winner's reply with adequate details, the prize will be awarded and distributed to the winner within 10 business days of that reply.

If, following reasonable efforts by Ultimo to contact the winner(s) of a Promotion, Ultimo is unable to reach the first selected winner(s) of the prize within the 28 business days of the date of winning or the winner has not claimed or elects not to claim the prize, the individual forfeits his/her right to the prize and Ultimo reserves the right at its sole discretion to select an alternative winner.

If the prize is a cash prize, the value of the relevant prize which you have won will be transferred to your Ultimo Wallet. It is your responsibility to provide accurate payment details. Ultimo will not responsible or liable for the incorrect delivery of a prize if incorrect details are provided by the user.

Ultimo's decision in respect of all matters to do with tournaments will be final and no correspondence will be entered into.
Where prizes are won and are of a value which, in the opinion of Ultimo, require additional due diligence before being sent, we reserve the right to request additional evidence of identity and / or address which requirements are not limited to the following: -
Full names
Date and place of birth
Current address
Previous addresses
National Insurance (UK) or similar Identification number issued by country of residence
Contact telephone number
Bank Account details
Solicitor /attorney certified copy passport / ID card / picture driving licence / utility bills


Within the Services, Ultimo maintains an area for Ultimo Account users to post product reviews or other posts, opinions and comments on sections of the Ultimo Sites ("User Content"). User Content also includes any user created personas, forum posts, profile content, text posts, chat posts, messages, links, emails and any music, sounds, graphics, pictures, video and any other audio or visual material.

In order to publish or post User Content on one of the Ultimo Sites, you may have to provide personal information in relation to your Ultimo Account. For example, your username and profile picture may be attached to any User Content which you post on an Ultimo Site. Accordingly, you authorize us to use any and all personal information we hold (at our absolute discretion) when producing any marketing or promotional material where reasonable to do so, for example, in announcements of a prize or tournament which you may have won.

You retain ownership of your User Content and you remain responsible for your User Content.
You must not post, publish or submit any User Content which is illegal, harassing, obscene, offensive, racist, sexist, sexually explicit, hateful, threatening, defamatory, libellous, indecent, invasive of the privacy rights of another Ultimo user or any other third party, infringing any third party's intellectual property rights or right of publicity, or otherwise injurious to third parties, including any other Ultimo user, or objectionable to Ultimo in its sole discretion.

You agree that the User Content you post shall not consist of nor contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam.
Ultimo takes no responsibility and assumes no liability for any User Content posted by you or any third party. We may, in our sole and absolute discretion, monitor, remove, take down, disable, review, report or edit User Content, but are not obliged to do so and we assume no responsibility or liability for either removing or failing to remove User Content. We have the right to take down User Content at our sole discretion and without notice; however, we do not routinely screen or monitor User Content. By posting, you grant Ultimo a non-exclusive, irrevocable, royalty-free, right in perpetuity (surviving the termination of these Terms& Conditions), transferrable, and fully sub- licensable worldwide right and license to use, host, reproduce, store, modify, adapt, publish, translate, create derivative works from, distribute, publicly display or otherwise communicate any such User Content throughout the world in any media which Ultimo selects, without notice, attribution or compensation to you. You grant to Ultimo, a licence and right in our sole discretion to use the name that you submit in connection with such User Content, but Ultimo shall at all times use the name and User Content in accordance with our Privacy Policy.

You consent to receive communications from us electronically. We may communicate with you by email or by posting notices on the Ultimo Sites. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


Ultimo provides customer support services in accordance with these Terms& Conditions. Ultimo will use commercially reasonable efforts to provide Support Services in a professional manner, but cannot guarantee that every question or problem raised by you can or will be resolved.


The Services are operated by Ultimo in the United Kingdom. Those who choose to access the Services from locations outside the United Kingdom do so at their own initiative and are responsible for compliance with applicable local laws.


Your use of the Services, the Ultimo Sites and all contents thereon is and shall be at your sole risk. The Ultimo Sites and all content are provided without express or implied warranty of any kind. To the maximum extent permitted by law, Ultimo and their respective officers, directors, employees and agents disclaim all warranties, express or implied, with respect to the Services and Ultimo Sites, all contents thereon, and support services, including but not limited to all implied warranties of merchantability, fitness for a particular purpose, non-infringement and title.
Whilst Ultimo has made every effort to ensure the Ultimo Sites, linked sites and the Services are fit for purpose, accurate, efficient, and reliable, we give no warranty and assume no responsibility for any product or service advertised by a third party through the Ultimo Sites or any hyperlinked websites. To the fullest extent permitted by law, Ultimo assumes no liability or responsibility for any bugs, viruses, or other malware that may be transmitted to or through the Ultimo Sites, for any errors, mistakes or inaccuracies in content, or for any loss or damage incurred that results from the use of any content made available in any way through the Ultimo Sites.
Nothing in these is intended to disclaim any warranties or liabilities which are prescribed by statute. If any term or provision in these Terms & Conditions is held to be illegal or unenforceable to any extent under any enactment or rule of law by any competent authority with jurisdiction, it shall to that extent be deemed not to form part of these Terms & Conditions, and the enforceability of the remainder of these Terms & Conditions shall not be affected.


To the maximum extent permitted by law, Ultimo, its officers, directors, employees, or agents shall not be liable for any special, incidental, indirect, consequential or punitive damages whatsoever, whether based in contract, tort or statute, including any claim resulting from loss of use, data or profits, however caused and regardless of the principles of liability, arising out of or in connection with your use of or access to or inability to access or use the Services and/or Ultimo Sites (including the services and support services offered on the Ultimo Sites or downloadable materials). This applies regardless of whether Ultimo has been advised of the possibility of such damages.
To the extent permitted by law, you acknowledge and agree that, in the event of any claim, you may recover only direct damages and in no event will Ultimo's liability exceed the amount paid by you for the relevant Ultimo Service.


These Terms & Conditions form a binding agreement between you and Ultimo. This agreement remains in effect unless terminated by Ultimo or you.
Termination for breach: Ultimo may terminate your right and licence to access the Services, Ultimo Sites and/or your Ultimo Account if you violate or breach the Terms & Conditions or if there is an illegal, fraudulent or improper use of your Ultimo Account or for any other reason at Ultimo's absolute discretion. Notice: Where practical, Ultimo will use reasonable efforts in the circumstances to notify you of the termination of your Ultimo Account or any of the Ultimo Services or Ultimo Sites (or any part of the Services or Ultimo Sites).
Your right to terminate: If you wish to terminate or cancel your Ultimo Account, you may do so by sending an email to
Consequences of termination: If your Ultimo Account is terminated (by you or by Ultimo), you will not have access to your Ultimo Account and or any rewards or prizes which you may have accumulated will be forfeit. You may also lose your username and in circumstances where your Ultimo Account has been terminated for a breach or violation of these Terms & Conditions, you may be banned from accessing or using the Services or Ultimo Sites in the future. Upon the termination of your Ultimo Account, all licences provided to you by Ultimo under these Terms & Conditions shall also be revoked immediately.
Termination of an Ultimo Service: In some circumstances, Ultimo may terminate any Ultimo Service, or any part of an Ultimo Service at any time. If Ultimo terminates such a service, Ultimo will use reasonable efforts in the circumstances to notify you via email or otherwise on the Ultimo Site that the affected Ultimo Service will be terminated. If an Ultimo Service (or a part of an Ultimo Service) is terminated, there will be no further updates in relation to the relevant Ultimo Service and Ultimo does not guarantee that any associated or related games or services will continue to be available or continue to operate in the same manner.
Survival: In the event of termination, provisions relating to prohibited conduct, electronic communications, use of user accounts, downloads, user feedback and unsolicited ideas, disclaimer of warranty, limitation of liability, and miscellaneous provisions shall remain binding on the parties.


These Terms & Conditions and contract shall be governed and construed in accordance with the Laws of England and Wales.
In relation to any legal action or proceedings to enforce this contract or arising out of or in connection with this contract each of the parties irrevocably submits to the exclusive jurisdiction of the English and Welsh courts and waives any objection to proceedings in such courts


Ultimo and Ultimo Sites may host a referral programme ("Refer-A- Friend") in which current Ultimo users may be rewarded for referring new users to Ultimo Sites. Rewards and/or prizing will only be awarded to the referring user if the new user uses the correct and specific link supplied by Ultimo. New users must also have no previous accounts with Ultimo and must both register and activate a new Ultimo Account before prizing and/or rewards will be activated.